Help us make your Returns as pleasant and quick as possible!
- Requests for returns and exchanges for like items will be accepted within 30 days of receipt
- All returns must be returned with original packaging and/or parts and documents: If not,
   a 15% restocking fee will be charged
- Returns/Exchanges must be accompanied by a Return Authorization Number issued by Jack's Tool Shed
- Please contact returns-exchanges@jackstoolshed.com to obtain a Return Authorization Number: provide
  your name, order number and a brief description/reason for the return or exchange
- Shipping costs for items returned cannot be reimbursed unless previously agreed upon by a customer service
  representative
- All returns will be processed within five business days from the date of receipt at a Jack’s Tool Shed facility
- Credit associated with a return may take up to ten days to reach the customer account, dependent upon
  original order channel (e.g. eBay, Amazon)

If your order is defective or damaged
- If your order was damaged during shipping, contact returns-exchanges@jackstoolshed.com within
  3 business days from the time of receipt
- Please contact manufacturer for any products that are defective and have a manufacturers warranty
- Items without a manufacturers warranty are covered by Jacks Guaranteed Warranty for 15 days from receipt

Jack's Guaranteed 15-Day Warranty
- If you're not completely happy with your investment, let us know within 15 days so we can get to work
  fixing the problem. We will do whatever we can to correct the issue, or you may return the item for a
  prompt refund of the purchase price (excluding shipping).
- Does not apply to items that have been misused, abused, modified or repaired
- Normal wear and tear is not covered under warranty
- Jack’s Tool Shed reserves the right to decide whether product replacement or refund is authorized
- Jack’s Tool Shed makes no other warranty and no implied warranties, including any warranty or merchantability
  or fitness for a particular purpose
- Shipping costs for items cannot be reimbursed unless previously agreed upon by a customer service representative
- Jack’s tool Shed’s maximum liability hereunder is limited to the purchase price of the product(s). In no event
  shall Jack’s Tool Shed be liable for any consequential, indirect, incidental or special damages of any nature
  arising from the sale of the product

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